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Template Support
Need help with your template? You’re in the right place. Save yourself time by checking our FAQs and resources below for quick answers! If that doesn’t get you unstuck, submit a support ticket and we’ll get back to you within 1 business day.
Frequently asked questions
Helpful Resources
Did you know we have hundreds of Squarespace guides and tutorials? Dive in and sharpen your Squarespace skills so you can become a pro at editing your website.
Check out these add-ons
Extra Support
Work 1:1 with a member of our team to put any final touches on your website. We can help with custom coding, troubleshooting, mobile optimization and specific design changes, all for just $50 p/hour.
Template Install
Purchase an Install Package and our team will manually install your template right into your existing Squarespace website. So you don’t have to worry about transferring your content, subscription or domain!
Get in touch
For support with your template, fill out the form below to open a ticket. We’ll do our best to get back to your within 1 working day. You can also email us at support@bigcatcreative.com.
If this is just a general request, please use our contact page.